What is Convergence?

There were three part to the convergence. Part 1 was the coming together of the ten flatteners, the second was companies to work more horizontal and not vertical, the third is people from all over the world began to compete globally.
The first part is that the ten flatteners came together. Each flattener helps make the other flatteners better. So every time one flattener develops it helps develop the other flatteners thus leveling the global playing field. Friedman uses the idea of complementary goods to show this convergence.
The second part is that companies had to collaborate horizontally rather than vertically. Companies need to learn to innovate by not using different people to do all the different things. 1 person or one team can do many things. Like with UPS, companies do not need to go to many different companies to to there shipping, repairs, and customer service when they have a company like UPS that can do all of those things at one place.
The third part is that people from all over the world began competing globally helped collaboration horizontally.
Convergence is important because without it technology does not innovate. If you are shut off from the rest of the world your country can not strive to get better because they do not know what better is.